Outsourcing of outstanding customer care executives

Our Outstanding Outsourcing unit provides a platform on which organization can leverage on, to provide exceptional customer services to their clients.

Stronix Consults with its affiliated foreign partners provide information contents trainings in all fields of endeavor in boosting employee’s performance on their job.

Our information technology unit provides platform in which organization can leverage to train their employees on the latest global innovate in ICT to boast their performance at work.

We are a licensed training organisation with the mandate to produce international certified customer service professional in Africa which is organized across 40 countries globally based on best practices obtainable in customer service.

Based on our international exposure and need for increased repeated businesses in organisation which is a function of customer satisfaction, we assist organisation control their overhead cost and time by outsourcing our well trained customer service personnel to their organisation.

Organisations will benefit from our pool of professional customer service personnel based on the following reasons:

• They will not worry about training because all the staff attached to them already have international exposure in customer care.

• Based on their exposure, customer satisfaction rate will be high thereby increasing the bottom-line of the organisations through repeated call by customers whose expectations have been over met.

• These staff will be engaged quarterly in international training to meet up with global change in customer’s expectation.

• They will apply international best practice in customer service excellence in their daily approach to customers.

• It would assist organisation save cost and time in recruitment and the headache of staff turnover.

• Strict supervision and monitoring and customer feedback analysis for the organisation to use.

• Staff benefits will also be saved by the organisations because they will not be on the direct payroll.

We recruit and outsource the following;

• Customer Service Leaders

• Customer Service Supervisors

• Customer Service Managers

• Customer Service Executives

• Sales Executives/ Reps

• Marketers

• Customer Interfacing Staff

• Frontlines

Do you need our service, send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Do you want to join our pool, send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it